Covid-19 has seen a change in the way we work. For most of us, working from home is our new reality, and it is only fair that if you are new to it, or you love the hustle and bustle of an office, you would find it daunting. In this blog, I will share some insights on how to stay productive while working from home from both an employer's and employee's perspective.
Employer's perspective
As an employer, you need to consider the following issues when you ask your employees to work from home and ensure that they can be productive:
Security
Ensure that you have policies on data
security in place to regulate remote work.
Are your internal systems accessible
remotely or are they password or secure key protected? How are your staff going to access your company intranet while working remotely?
Communication
Be clear- clarity and brevity are key
Minimise your communication. Only send
messages when necessary, do not inundate your staff with messages.
Have rules on communicating and set
expectations e.g. when to call vs when
to message, response times to messages
& emails, etc.
To compensate for lack of physical
contact, use video to communicate with team members. This allows you to address
any concerns much better than with other forms of communication
Alignment
Be clear on deliverables- set weekly
targets, KPIs
Be clear on delivery timeframes
Depending on your workflows, smooth the
handover/takeover process especially between departments.
Have meetings at least once a week on
video with your team.
Relationships
Touch base with your subordinates. Find out
what challenges they are having working remotely, their productivity, morale,
etc
Exhibit emotional intelligence- show
empathy
Execution
If you can, use productivity tools like
Asana, Slack, etc which details who is responsible for what and ensures that
all the information is easily shareable and staff can collaborate easily on
tasks
Google suite allows you to collaborate
and edit documents live
Implement systems and process that are
followed religiously to avoid a breakdown in work
Where possible, allow your staff to determine the time they work instead of rigidly sticking to an 8-5pm workday.
Capacity
Provide staff with the tools they will
need to carry out their tasks if working remotely eg laptops, wifi/internet
bundles, airtime, etc.
Train them on how to use productivity
tools- slack, zoom, etc
Make remote working fun and less lonely-
take breaks and ‘meet by the water cooler’ for a chat
The right frame of mind
Get up knowing you are going to work
even if that work is to be conducted from your home
Feeling demotivated- talk to your
manager
Start work on time
Conducive environment
Where possible, create a home office
that detaches you from the home activities allowing you to concentrate on
your work.
Wherever you choose to work from, make
sure it is comfortable as you will be sitting there for +/- 8 hours.
Set ground rules
with your household and stick to them. Let them know when you are busy, when they can approach you, when they should not approach you, etc.
Be deliberate
Be clear on what you want to achieve-
refer to your weekly targets, KPIs
Create a to-do list: this will help you
stay focused on the work you need to do
Seek help when you are stuck. Do not let
a problem fester
Time management and prioritisation
Now that you know what needs to be done,
prioritise your work and handle the most important tasks first.
Time yourself- this gives you an idea of
how many hours you are actually working and whether or not you are using your
time efficiently. I use Toggle for this, and I am currently trialling Time Doctor.
Build-in flexibility into your work.
Remember your workmates, clients, family, etc will require your time too during the course of the day. You
cannot ignore their requests.
Come up with a clear plan on when you
will respond to emails and messages from colleagues so that you are not
distracted from your core work. If your company has set guidelines on this, follow
the guidelines.
Collaborate
You are working from home, but not
working alone. Collaborate with others
Assist those in need and ask for help
when in need
Socialise
Participate in virtual co-working to recreate what you would do when in an office
Do drop by the ‘water cooler’ and chat
with colleagues
While being social, be respectful of
other people’s desire to not engage in non-work related banter
Set clear boundaries- Depending on your
company’s agreed on forms of communicating be clear when you are available to
chat, when you do not want to be disturbed, etc.
End of the working day
End on time
Switch off all work gadgets.
Go spend time with your family,
exercise, walk, etc