How many businesses out there have
ever included disease outbreaks on their business risk assessments? Up until
recently, and all thanks to
Covid-19, disease outbreaks were not an issue I
considered a risk that needed mitigating by a business. But given the way world
markets are tumbling in the wake of Covid-19, is it not time that businesses
took epidemics as a potentially serious threat to their businesses? Read the
newspapers these days and you will read of Toyota keeping its factory in China
shut and how that will impact their revenues, Primark with 40% of its goods
coming out of China trying to find alternative source markets or Apple with
its Iphones assembled in China having to delay production and launch of their
new smartphones, which will indubitably have a negative impact on their
revenues. These are all big companies; they can weather the storm, but what of
start-ups and SMEs, how are they currently faring, and how will they fare in
the future if disease outbreaks, as predicted by WHO become prevalent?
An e-commerce start-up that I am
rooting for and am quite bullish about has found itself at the mercy of Covid-19.
They have China as their sole source market, and so for the first two months of
this year, they have had depressed sales because until recently, nothing was
coming out of China. The founders of this business are bootstrapping, and
cannot afford even a day of closed Chinese borders unlike your Apple, Toyota,
et al. We all know how fickle clients are; there are only so many apologies and
explanations you can give to your buyers for why their goods are stuck in
China- even if the reasons are beyond your control, as is the case with Covid-19-
before they switch their patronage to your competitors, who have diversified
source markets.
If the Covid-19 epidemic is not contained
soon, it will bankrupt many a start-up and SMEs with high exposure to China.
It’s time businesses took another look at their business models and re-did their
business risk assessments taking into account disease outbreaks and how they
could mitigate them.
How is your organisation affected by Covid-19?
What steps have you taken in your organisation to mitigate its impact? Going
forward, what strategies do you have in place to combat another epidemic? Drop
your comments in the comments section and let’s discuss.
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